The opportunity is for a Senior UX Designer to join a business who are changing the way it delivers its products and services by putting the customer first and foremost in solving for real needs and creating great customer experiences.

This role will be a part of our client’s innovation program is a joint effort to promote and support the experimentation and testing of innovative cards and payments-related products and technology. The team works collaboratively with external vendors to ideate, develop and execute initiatives which are market-leading, enhance the customer experience and create a step-change in the way that our customers make, interact with or manage their payments.

Skills / Experience ▪
  • Sound Business Acumen, including an understanding of key revenue and cost drivers ▪ Strong stakeholder engagement and management
  • Experience co-creating and co-designing products with a digital lens with cross-discipline teams (including external parties)
  • Ability to pivot and fail fast, innovate and not be wedded to one way of working
  • A can-do attitude and willingness to use MVP and DVF thinking to find a solution that benefits both the customer and the organisation
  • Strong ability to self-organise in a sometimes ambiguous and fast-moving environment
  • Strong ability to communicate effectively to influence outcomes and raise issues ▪ Ability to show your work. Capture, consolidate and communicate any and all insights that have led to decisions
  • A strong team and collaboration focus is key to the success of the program. Must be able to bring groups of people together to co-create a product or experiences
  • Must be able to guide the conversation through data-driven insights, and establish an advocacy for the customer to drive the best possible customer experience
  • Ability to use MVP thinking to deliver ultimate value by designing in a staged delivery approach

This is an immediate start contract so you will need to be available immediately or have the ability to start within 2 weeks.

Job Information

Job Reference: BBBH774
Salary:
Salary From: $3000
Salary To: $4000
Job Industries: Design and Creative
Job Locations: Melbourne, Australia
Job Types: Contract

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