Talking ‘All Things Design’ with Australia Post’s Sharbani Dhar

Torii Consulting’s Director, Joe Woodham, recently caught up with Australia Post’s Director of Design Operations, Sharbani Dhar, to discuss ‘All Things Design’. Joe first met Sharbani back in 2012 when she was looking for her first Design role in Melbourne. Since then she has gone from strength to strength working with brands such as SEEK, […]

The new CX: client experience

The New CX: Client Experience

If you work in consulting like myself, you’ll know that your customers are your clients. All the recent talk around new age UX and CX has got me thinking about what the ideal CX, or ‘client experience’, should be. At its core, any great relationship is about a mutual exchange of value. For example: a […]

The new age of ZOOM: is it all doom & gloom?

While ZOOM has become a popular and necessary tool for conducting job interviews over the past six
months, a bad user experience can leave both you and your prospective employee feeling underwhelmed.

Remote Onboarding during a pandemic.

Tech businesses are increasingly adopting more comprehensive, personalised onboarding processes to ensure that their new hire transitions smoothly into their role and work environment.