In this episode of Talking All Things Design, Joe Woodham is joined by Jessa Jakovljevic who is the Head of Design at Australia’s first smart bank, 86 400.

Jessa has worked for and led teams for some of Australia’s and the world’s most recognisable brands like Westpac, Yahoo, Vodafone, ANZ, Qantas and now managing an award-winning team of talented designers with Australia’s newest and first smart bank, 86 400.

At 86 400, Jessa leads the design team and the strategic direction of the design experiences across all digital touchpoints in the bank, including non-digital touchpoints. Throughout her 14+ year career, she has adopted a strategic approach linking both organisational objectives and customer centred frameworks while ensuring the customer stays at the centre of all decisions.

This episode explores another inspiring career journey for another one of Australia’s progressive design thinkers. Click ‘play’ below to listen to this insightful episode.

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