In this episode of Talking All Things Design, Joe Woodham is joined by Telstra’s Head of Digital Experience Design, John Lazzara.

John set up the Design capability at Origin Energy, hiring and building the team, with a focus on customer goals and needs. Today, John manages Telstra’s Digital Experience team of 175 UX Designers, Visual Designers and Content Writers, which is one of the biggest Experience Design capabilities in Melbourne.

Click below to hear what John had to say.

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