Privacy Policy
PRIVACY POLICY
Effective Date: 10 February 2026
Torii Consulting Pty Ltd (trading as “Torii”) (“Torii”, “we”, “us”, “our”) respects your privacy and is committed to protecting personal information in accordance with applicable privacy laws, including the Australian Privacy Act 1988 (Cth) (where applicable).
Business Details
Legal Entity: Torii Consulting Pty Ltd
Trading Name: Torii Consulting
ABN/ACN: 53 623 493 907
Address: Level 22/120 Spencer St, Melbourne VIC 3000, Australia
Email: joe@toriiconsulting.com.au
Phone: +61 3 9005 7101
Website: https://www.toriiconsulting.com.au
What Personal Information We Collect
We may collect personal information including:
- Identity and contact details (e.g., name, email address, phone number, business name)
- Communication preferences (including marketing/non-marketing preferences)
- Enquiry and appointment details
- Website usage data (e.g., IP address, browser type, pages visited, referring pages)
- Any information you provide when you contact us or use our services
How We Collect Personal Information
We collect personal information when you:
- Submit a form on our website
- Book a consultation or request a quote
- Subscribe to updates or marketing communications
- Contact us via email, phone, SMS, or social media
- Use or browse our website (including via cookies/analytics tools)
Why We Collect and Use Personal Information
We use personal information to:
- Provide and improve our services
- Respond to enquiries and provide support
- Send service-related communications (e.g., confirmations, reminders, updates)
- Send marketing communications (only where you have consented or where permitted by law)
- Maintain internal records, analytics, and business operations
- Comply with legal obligations and enforce our terms
Marketing Communications
If you opt in, we may send marketing emails or SMS messages about our services, offers, or updates.
You can opt out at any time by:
- Clicking “unsubscribe” in marketing emails, or
- Replying STOP to marketing SMS messages (see SMS section below), or
- Contacting us at joe@toriiconsulting.com.au
SMS & Mobile Messaging (Important)
If you opt in to receive text messages from Torii, we may send you SMS messages that may include:
- Non-marketing messages (e.g., appointment confirmations, reminders, service updates), and/or
- Marketing messages (e.g., promotions, offers, announcements), depending on what you consent to.
Mobile Information Sharing Policy:
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
- All categories of personal information described in this Privacy Policy may be shared with service providers/contractors who help provide our services; however, text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.
Opting Out of SMS:
You can opt out of SMS at any time by replying STOP. After you opt out, you may receive one final message confirming your opt-out.
Help:
Reply HELP for assistance or contact us at:
Email: joe@toriiconsulting.com.au
Phone: +61 3 9005 7101
Message & data rates may apply. Message frequency may vary.
When We Disclose Personal Information
We may disclose personal information:
- To service providers who help us run our business (e.g., CRM, email/SMS providers, analytics, hosting, scheduling tools)
- If required by law, regulation, court order, or law enforcement
- To protect our rights, users, and the public (e.g., fraud prevention, security)
- In connection with a business transfer (e.g., merger, acquisition), where permitted by law
We do not sell personal information.
Cross-Border Disclosure
Some service providers we use may store or process data outside Australia. Where applicable, we take reasonable steps to ensure your personal information is handled in a manner consistent with this Privacy Policy.
Data Security and Retention
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
We keep personal information only as long as necessary for business purposes and legal requirements.
Access and Correction
You may request access to, or correction of, your personal information by contacting us at joe@toriiconsulting.com.au. We will respond within a reasonable timeframe.
Cookies and Analytics
We may use cookies and similar technologies to help operate our website and understand usage. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised Effective Date.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact:
Email: joe@toriiconsulting.com.au
Phone: +61 3 9005 7101
Address: Level 22/120 Spencer St, Melbourne VIC 3000, Australia